1.DEFINITIONS AND TERMS
Seller – www.acasaladaniela.ro Registered trademark SC Mondo Business Elements SRL
Buyer – Individual / legal entity or any legal entity that makes an Account on the Site and performs an Order.
Client – a natural person / legal entity who has or obtains access to CONTENT by any means of communication provided by the Online Store Acasa la Daniela (electronic, telephone, etc.) or under an existing use agreement between the Online Store Acasa la Daniela and this one, which requires the creation and use of an Account.
User – any natural / legal person registered on the Site who, through the completion of the Account creation process, has given its consent to the site-specific clauses in the General Terms and Conditions section.
Account – the section of the Site consisting of an email address and a password that allows the Buyer to submit the Order and that contains information about the Customer / Buyer and buyer history on the Site (Orders, tax invoices, etc.).
Order – an electronic document that acts as a form of communication between Seller and Buyer through which the Buyer submits to the Seller through the Site its intention to purchase Goods and Services on the Site.
Campaign – the action to expose for commercial purposes a finite number of Goods and / or Services with a limited and predefined stock for a limited period of time set by the Seller.
Review – a written assessment by the owner or recipient of a product or service, an assessment based on personal experience and its ability to make qualitative comments and to say whether the product or service respects the specifications mentioned by the manufacturer or not.
Rating – a way of expressing the satisfaction of a User / Client / Buyer over a product. The rating is expressed in the form of stars, each product being able to score a star, five stars. This degree of satisfaction will always be associated with the User / Client / Buyer’s written review of a product or service.
Comment – critical appreciation or observation on a Review or other comment.
Inquiry – addressing formula to other Users / Clients / Buyers in order to get information about the products or services on that page.
Answer – Written information that is sent to the User / Customer / Purchaser who has addressed a Question on the Site, on the page of a specific product. The answer is an explanation given by a User / Client / Buyer to another User / Client / Buyer in a discussion.
Newsletter – means of electronic, electronic, e-mail, e-mail, SMS and / or promotions of the Seller in any given period without any commitment from the Seller regarding the information contained in this.
Transaction – the collection or reimbursement of a sum resulting from the sale of a Good and / or Service by the Online Store Acasa la Daniela, the Buyer, by using the services of the card processor agreed by the Seller, regardless of the delivery method.
The Company endeavors to preserve the accuracy of the information on this site. Rarely, they may contain punctual inadvertencies: some specifications or price may be modified by the manufacturer without notice or may contain operating errors. The Company assumes the right to make changes to these provisions without prior notice.
The entire content of this site is the property of the Company and its suppliers and is protected by copyright law (Law 8/1996). Use of any of the items listed above without the Company’s consent is punishable under the laws in force. Thus, it is expressly prohibited: accessing this site by automated devices or programs; manually copying the content; publishing content by other companies or sites to compare or analyze in any way.
Photos and data are used with the supplier’s agreement.
- CONTRACTUAL DOCUMENTS
4.1. By registering an Order on the Site, the Buyer agrees with the form of communication (by telephone or e-mail) through which the Seller carries out his commercial operations.
4.2. The notification received by the Buyer after the Order is given is an information and does not represent the acceptance of the Order. This notification is made electronically (by e-mail) or by telephone.
4.3. For justified reasons, Seller reserves the right to change the amount of Goods and / or Services in the Order. If you change the quantity of Goods and / or Services in the Order, the Buyer will notify the email address or telephone number made available to the Seller upon making the Order and will refund the amount paid.
4.4. The contract is considered to be concluded between the Seller and the Buyer upon receipt by the Buyer from the Seller of the products ordered.
ONLINE SELLING POLICY
5.1. Access to an Order is permitted to any Customer / Buyer.
For justified reasons, the Online Store Acasa la Daniela reserves the right to restrict the Customer / Buyer’s access to an Order and / or some of the accepted payment methods if it believes that based on the Customer’s or Buyer’s Site, its actions could harm the Online Store Acasa la Daniela in any way. In any of these cases, the Customer / Buyer may contact the Online Customer Home Department at Daniela to be informed of the reasons which have led to the above mentioned measures.
5.2. Communication with the Seller may be accomplished through direct interaction with the Seller or through the addresses mentioned in the “contact” section of the Site. The seller has the freedom to manage the information received without having to justify it.
5.3. All prices presented on the Site are expressed in RON (RON) and include T.V.A.
5.4. In the case of online payments, the Seller is not / cannot be held responsible for any additional cost incurred by the Buyer, including but not limited to currency conversion fees applied by the card issuing bank, if its currency of issue differs from RON. Responsibility for this action is borne only by the Buyer.
5.5. All information used to describe the Goods and / or Services available on the Site (static / dynamic images / multimedia presentations / etc.) is not a contractual obligation on the part of the Seller, and they are used exclusively for presentation purposes.
5.6. Food supplements do not intend to diagnose, treat, cure or prevent any illness. The product is a dietary supplement and should not replace a varied and balanced diet and a healthy lifestyle. The information presented on this website is educational and should not be used to prevent, diagnose, treat or cure any illness. They are offered to guide the consumer, do not replace the advice of the doctor and / or other specialist, do not replace the treatments and medications prescribed by authorized medical personnel.
6.MOVEMENT AND SUBCONTRACTING
The Seller may assign and / or subcontract a third party for Services to honor the Order, informing the Purchaser, and not agreeing to it. Seller will always be liable to Buyer for all contractual obligations.
- PURCHASE ORDER
7.1. The Customer / Buyer may place Orders on the Site by adding the Goods and / or Services to the shopping cart, and then complete the Order by making the payment in one of the express ways indicated. Once added to your shopping cart, a Good and / or a Service is available for purchase to the extent that there is a stock available for that. Adding a Good / Service to your shopping cart, in the absence of completion of the Order, does not entail the registration of an order, or the automatic reservation of the Goods / Service.
7.2. By completing the Purchase Order, the Buyer agrees that all of the data provided by the Buyer, which is necessary for the purchase process, is correct, complete and true at the time of placing the Order.
7.3. By completing the Order, the Buyer agrees that the Seller may contact him / her, by any means available / agreed by the Seller, in any situation where contact with the Buyer is required.
7.4. The Seller may cancel the Buyer’s Purchase Order upon prior notice to the Purchaser, without any subsequent liability of any party to the other, or without any party claiming the other damages in the following cases:
7.4.1. non-acceptance by the issuing bank of the buyer’s card of the transaction in the case of online payment;
7.4.2. the data provided by the Customer / Buyer on the Site is incomplete and / or incorrect;
7.5. The Buyer has the right to withdraw from the Contract, either to return a Good or to renounce a Service, within 14 calendar days, without invoking any reason and without incurring any costs other than the delivery costs.
Thus, according to GEO no. 34/2014, the period for returning a Good or giving up a Service expires within 14 days of
– the day the Buyer enters into the physical possession of the last Good – if the Buyer orders through multiple orders multiple products to be delivered separately
– the day on which the Buyer enters the physical possession of the last Good or the last piece – in the case of delivery of a product consisting of several lots or pieces.
7.6. If the Buyer decides to withdraw from the Contract, he / she will be able to complete the return form online at https://acasaladaniela.ro/politica-de-retur
7.7. If the Customer / Buyer requests withdrawal from the Contract within the legal withdrawal period, he must return any gifts accompanying the product. In the event that the Purchase Order is paid, the Seller will reimburse the amount within 14 (fourteen) days of the date the Buyer informs the Seller of its decision to withdraw from the Contract. The amount will be returned as follows:
7.7.1. for Orders with the card online -> by returning to the account from which the payment was made;
7.7.2. It is possible for the bank to pay with the card the issuer to charge additional fees, depending on your contract with the card issuing bank. Any additional fees charged by the card issuing bank are not visible at the time of the transaction made to us on the site because it does not concern us or our partner through which payments made by bank card are processed.
7.7.3. Acasa la Daniela does not store details of your card and the payments you make online through our site.
7.7.4. For orders of at least 250 lei (VAT included), you benefit from free shipping throughout Romania. We currently do not offer transport abroad.
7.8. Seller will be able to postpone reimbursement of the amount until receipt of the Goods sold or receipt of proof that they have been shipped if they have not offered to recover the Goods themselves (the date will be the most recent).
7.9. In the event that a Customer and / or Service ordered by the Buyer can not be delivered by the Seller, the latter will inform the Customer / Buyer of this fact and will return to the Buyer’s account the value of the Goods and / or the Service, within the 7 (seven) days from the date on which the Seller acknowledged this fact or from the date on which the Buyer expressly expressed his intention to terminate the Contract.
8.2. No public statement, promotion, press release, or other disclosure to third parties will be made by Buyer / Client with respect to the Order / Contract without Seller’s prior written consent.
8.3. By transmitting information or materials through this site, you grant the Seller unrestricted and irrevocable access to, the right to use, reproduce, display, modify, transmit and distribute these materials or information. You also agree that the Seller may freely use, for his own benefit, such information, ideas, concepts, know-how or techniques that you have sent us through the Site. Online Shop Home at Daniela will not be subject to obligations regarding the confidentiality of the submitted information, unless the legislation in force provides for further specification in this respect.
8.4. By registering in the Daniela Online Home Shop, the Customer / Buyer expressly expresses its consent, within the limits of the legislation in force, to be contacted by third parties, partners of the Online Shop Home at Daniela: service providers in order to fulfill the object The contract concluded between Buyer and Seller (courier company), as well as governmental, governmental agencies, where specific legislation so provides;
9.BILLING – PAYMENT
Online banking with EuPlatesc (Visa / Maestro / Mastercard).
If you have chosen the “Online banking card” payment method, you need to fill out a form with your card information on the secured payment processor page.
– Credit / debit card payments issued under Visa and MasterCard (Visa / Visa Electron and MasterCard / Maestro)
is performed through the “3-D Secure” system developed by organizations that provide on-line transactions the same level of security as ATMs or in the physical environment to the merchant.
– “3-D Secure” assures first that no information about your card is transferred or stored,
at no time, on the store’s servers or on the payment processor’s servers, these data being directly introduced into Visa and MasterCard systems.
9.1. The prices of the Goods and Services displayed on the www.acasaladaniela.ro website include T.V.A. according to law.
9.2. The price, method of payment and payment term are specified in each Order. The Seller will issue to the Buyer an invoice for the Goods and Services delivered, the Buyer’s obligation being to provide all the information required to issue the invoice in accordance with the legislation in force.
9.3. The Seller will provide the Buyer with the invoice relating to the Order containing Goods and / or Services sold by the Home Online Store to Daniela at the email address mentioned by the Buyer in the Account and / or attached to the delivered parcel.
9.4. In order to correctly communicate the invoice relating to the Order, the Buyer has the obligation to update his account data and to access the information and documents related to each Order, existing in the Account.
9.5. By this way of communication, the Buyer, by accessing his Account, will keep a record of the orders placed on the Online Home Store at Daniela, saving their archive at any time and in any way they wish.
9.6. If this information is unavailable for more than 48 (forty-four hours) of hours in the Account, please report this to us at email@example.com
10.DELIVERY OF GOODS
10.1. The Seller undertakes to deliver the Goods in a door-to-door courier system to the Buyer or to the Urgent Curier premises, as per the Customer’s option.
10.2. The seller will ensure proper packaging and ensure that the Goods delivered are in accordance with the Purchaser’s order.
10.3. Seller will only deliver the Goods and Services on the territory of Romania.
11.1. The Seller may not be liable for damages of any kind that the Purchaser or any third party may suffer as a result of the Seller’s fulfillment of any of its obligations under the Order and for damages resulting from the use of the Goods and Services after delivery and, their loss.
11.2. By creating and using the Account, the Customer / User / Buyer assumes responsibility for maintaining the confidentiality of account data (username and password) and for managing access to the Account, and, to the extent allowed by applicable law, is responsible for the activity performed through the Account or .
11.3. By creating your Account and / or using the Content and / or Placing Orders, the Customer / User / Buyer expressly and unambiguously accepts the Terms and Conditions of the Site in the latest updated version communicated within the Site, existing at the time of Creation of the Account and / or use of the content and / or the placement of the Order.
11.4. Subsequent to the creation of the Account, use of the Content is equivalent to accepting the changes made to the Site Terms and Conditions and / or updated versions of the Site Terms and Conditions.
11.5. The Terms and Conditions of the Site may be modified at any time by Driedfruits, which are opposed to the Clients / Users / Buyers from the date of their display in the Site. The acceptance of the Site Terms and Conditions is confirmed by ticking the appropriate checkbox on the Site and / or by sending the Order and / or by making an online payment.
12.1. Neither party shall be liable for the non-performance of its contractual obligations if such non-performance on a timely basis and / or appropriately, wholly or in part is due to a force majeure event. Force majeure is the unpredictable event beyond the control of the parties and can not be avoided.
12.2. If, within 15 (fifteen) days of its occurrence, that event does not cease, each party shall have the right to notify the other party of the termination of the Contract without one of them being able to claim the other damages.
13.PROCESSING OF PERSONAL DATA
13.1. According to the requirements of Law no. 677/2001 for the Protection of Individuals with regard to the Processing of Personal Data and the Free Movement of such Data, amended and completed, Acasa la Daniela has the obligation to administer safely and only for the specified purposes, the personal data that you provide to us .
13.2. The purpose of data collection is:
– informing Clients / Buyers about the situation of their Account including the validation, dispatch and billing of the Orders, resolving the cancellations or problems of any kind related to an Order, the Goods and / or the purchased services,
– sending periodic newsletters using electronic mail (e-mail)
13.3. By filling in the Account Creation and / or Order form, the Buyer declares and accepts unconditionally that his / her personal data are included in the Acasa la Daniela database and expressly and unequivocally agrees that all of these personal data be stored, used and processed for the purpose set out in point 1.2 above.
13.4. By reading the Document, you are aware that you are guaranteed the rights provided by the law, namely the right to information, the right of access to data, the right to intervene, the right of opposition, the right not to be subject to an individual decision, the right to address justice in case of violation of the rights guaranteed by the Law 677/2001 for the protection of individuals with regard to the processing of personal data and the free circulation of such data.
13.5. Based on a written, dated, signed and dispatched request at firstname.lastname@example.org, you can exercise, free of charge, for a request per year, to confirm that personal data is processed or not.
13.6. Based on a written request, dated, signed and sent to email@example.com, you can exercise the right of intervention on the data, as the case may be:
13.6.1. rectification, update, blocking or deletion of data whose processing does not comply with Law 677/2001 for the protection of individuals with regard to the processing of personal data and the free circulation of such data, in particular incomplete or inaccurate data;
13.6.2. the transformation into anonymous data of data whose processing does not comply with Law 677/2001 for the protection of individuals with regard to the processing of personal data and the free circulation of such data;
13.6.3. notification to third parties to whom the data have been disclosed, if such notification is not impossible or does not involve a disproportionate effort to the legitimate interest that might be harmed.
13.7. Also, Acasa la Daniela may provide the personal data of the Buyer of other companies with which it is in partnership, but only on the basis of a confidentiality commitment on their part and only for the purposes mentioned in point 1.2, which guarantees that these data are kept secure and that this personal information is provided in accordance with applicable law as follows: courier service providers, payment / banking service providers, company providers with whom we can develop joint bidding programs on the market of our Goods and Services, insurers, etc.
13.8. The Personal Purchaser’s information may also be provided to the General Prosecutor’s Office, the Police, the courts and other competent bodies of the state, on the basis and within the limits of the legal provisions and as a result of expressly formulated requests.
What data is collected?
Name and surname
Company name and data (if applicable)
Agreement on the processing of personal data for the purpose of delivering the order
The agreement to be able to process these data is expressed by the customer upon completion of the order, making it clear and explicit by ticking “I have read and accept the terms and conditions”. If data processing is not desired, the order will not be completed, and Daniela’s Home will not retain any information in the command section.
The newsletter is an electronic mail (e-mail) regularly delivered by the vendor to the subscriber users who expressly and unequivocally agree on the terms and conditions set forth in this regulation. Any user can subscribe to the newsletter completely free of charge. Subscribing to the newsletter is done by filling out the newsletter form. Once subscribed, the user expressly and unambiguously agrees to all of these terms and conditions.
The administrator reserves the right to block access to users who violate the usage guidelines or the legislation in force.
To get the service you need to subscribe to the newsletter. To subscribe to the newsletter, you must provide the personal information required for the subscription. The necessary personal data are: name, surname and email address. Additionally, additional data may be required, provided the user expressly and unequivocally agrees. It is mandatory that the data entered in the form be real. It is not allowed to enter false data as well as input of data that do not belong to you. The provider reserves the right to refuse to subscribe to the newsletter without notice if it is noticed that the data entered in the form is not real or not.
The provider does not offer any guarantee that the service will operate without interruption or error, that the defects will be remedied or that the materials provided by email are correct, accurate and / or reliable. At the same time, the provider does not warrant that security issues or human errors and / or software can be totally precluded.
The provider cannot be held responsible for any damages, losses or misconduct caused by the use of the service. The user’s responsibility lies with the user.
Each newsletter sent by the vendor will contain clear click-through instructions.
15.APPLICABLE LAW – JURISDICTION
This Agreement is subject to Romanian law. Any disputes arising between the Online Store Acasa la Daniela and Clients / Buyers will be resolved amicably or, if this is not possible, the litigations will be settled by the competent Romanian courts in Cluj-Napoca.